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FAQ

How do I order?

1. Choose your design and fill in the details letting us know what you would like on your sign - and add to cart
2. When you have finished shopping go to check out
3. Pay for your goods using your choosen payment method.
4. We will then send you a picture proof to your email address at the earliest possible time.
Please reply to this email letting us know if the proof is OK or if you require any changes.
Please note that we will not dispatch without acceptance of this proof.
5. Once we have received confirmation from you we will send it to manufacture.

What are the signs made of?
High quality 3mm thick Aluminium Composite, printed with the latest technology UV inks, unbreakable and fully weatherproof.

How long will my sign take to arrive?
We will send you a picture proof and as soon as you have approved the artwork the sign will go into production.  The sign will take 2-3 days to manufacture + postage time. We usually say you will receive your sign in about 1 week, but in busy periods it can take a longer. If you are in a hurry please use our express delivery option as this is the only guaranteed service and you will receive your sign in 2-3 Days.

Do your products carry any guarantee?
All of our products carry a 12 month warranty.

How do I clean my house sign?
Signs can be cleaned using a soft cloth and warm soapy water.

Are they weatherproof?
All plaques are tough, durable and totally weatherproof for the type of weather we have in the UK.

What if I do not like my product when it arrives?
Each sign is a bespoke made item, for any supply of goods made to the consumer's specifications or clearly personalised cannot be returned or refunded unless faulty.

What is your returns procedure?
If your order is damaged in anyway once you receive it i.e. broken or cracked, please email or phone us straight away and DO NOT attempt to fit the house sign, we will replace the damaged goods straight away.